Volunteer
Management System
Know who volunteers, what they did, and how much they gave — and recognise it properly. A volunteer platform that borrows the best of loyalty programmes to keep people coming back.
The Problem
Volunteers give their time. Most organisations can't say how much.
Volunteer programmes usually run on spreadsheets, group chats, and memory. Hours go unrecorded, good work goes unrecognised, and the same handful of people get asked every time.
When a funder asks what your volunteers contributed last quarter, the answer is a week of reconstruction. And volunteers who never hear a thank-you quietly stop turning up.
Capabilities
What the system does
Volunteers, Tasks & Hours
One record of who volunteers, what they did, and how much time they gave — with every task tied to a project, so effort rolls up to the programmes it served.
Points & Tiers
Volunteers earn points for reviewed work and climb a tier ladder across the season. Recognition is earned through what was actually done, not what was self-reported.
Signed Digital Certificates
Achievements are issued as digitally signed, verifiable credentials that volunteers can add to LinkedIn and carry with them.
Skills-Based Matching
When a coordinator creates a task, the system suggests the volunteers best suited to it and explains why. A person always makes the final choice.
Programme Reporting
Management sees participation, hours, and project effort at a glance — the figures funders and boards ask for, without a spreadsheet exercise.
Works in the Field
An installable web app for phone and desktop, built offline-first for patchy connections. Passwordless sign-in by email link, with two-factor protection.
Architecture
Recognition people can trust
Points live in an immutable ledger with anti-gaming controls, so a tier means something. AI suggests; people decide — matching proposes candidates and a coordinator commits. It connects to our HR Chatbot and Project Management System, so staff can ask about the volunteer programme in chat and projects stay in one place.
Tech Stack
- FastAPI backend · React progressive web app
- PostgreSQL with an immutable points ledger
- Passwordless email sign-in · authenticator-app MFA
- Digitally signed, verifiable credentials
- Read-only API for your other systems
- Single-tenant deployment, multi-tenant ready
Get Started
Give your volunteers the recognition they've earned
Tell us about your volunteer programme and how you run it today. We'll get back to you within one business day.